Privacy Policy

BuffIndia Receptacles Private Limited ("we," "our," "us") is committed to protecting the privacy of visitors to our website, customers of our cigarette waste management services, and users of related portals. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiry or partner forms, purchase KraftReborn products, or access customer-facing digital services.

We collect the following types of information:

1.1 Personal Information

When you interact with our website or services, you may voluntarily provide personal details, such as:

• Name and organization / company name
• Email address and phone number
• Billing or shipping address
• Payment information (for purchases, processed via trusted providers)
• Messages, support tickets, and partner program application details

1.2 Service & Account Information

For contracted customers, we may process operational data related to waste collection, site locations, impact metrics, certificates, and portal account credentials as needed to deliver our services.

1.3 Non-Personal Information

We may also collect non-personal data automatically, including:

• Cookies and other tracking technologies
• Time spent on our website
• Pages visited and referral sources
• IP address
• Browser type and version, device type

We use the collected information for the following purposes:

• To process inquiries, purchases, partner applications, and service onboarding.
• To provide, operate, and improve our website, customer portal, and related features.
• To deliver waste collection services, impact reporting, certificates, and KraftReborn fulfilment.
• To send updates, newsletters, and promotional materials, subject to your consent.
• To analyze website performance and enhance user experience.
• To comply with legal and regulatory requirements.

We do not sell your personal information. We may share information only in the following cases:

• Service Providers: Trusted partners who assist us in operating our website, payments, logistics, communications, or hosting (bound by confidentiality obligations).
• Legal Compliance: When required by law or to protect the rights, property, or safety of BuffIndia Receptacles Private Limited or others.
• Business Transfers: In case of mergers, acquisitions, or sale of assets, your information may be transferred as part of that transaction.

We use cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and understand how our site is used. By using our website, you consent to the use of cookies where permitted. You can manage or disable cookies in your browser settings; however, some website features may not function properly without cookies.

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use acceptable means to protect your data, we cannot guarantee its absolute security.

We retain personal information only as long as necessary for the purposes described in this policy, including to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the data and applicable law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

As a user, you have the following rights regarding your personal data, subject to applicable Indian law (including the Digital Personal Data Protection Act, 2023, where applicable):

• Access, correct, or update your personal information.
• Request deletion of your personal information, subject to applicable laws and retention needs.
• Opt out of receiving marketing communications by following the unsubscribe link in emails.
• Restrict or object to certain processing of your data where legally available.

To exercise your rights, please contact us at campaign@buffindia.com.

Our website and services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate steps to delete it.

Our website may contain links to third-party websites (including KraftReborn storefronts and partner signup forms). We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

This Privacy Policy is governed by the laws of India and falls under the jurisdiction of Ahmedabad. Any disputes arising out of this policy will be subject to the exclusive jurisdiction of courts in Ahmedabad.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly for any updates.

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

BuffIndia Receptacles Private Limited

Email: campaign@buffindia.com

Phone: +91 9512120366

Village-Kuha, Ahmedabad-Indore Hwy, Kuha, Ahmedabad, Gujarat, India- 382433

Related: Terms of Service · Contact Us